Tuesday, April 24, 2012

Internship Front Office at a welness hotel on Bali

Company profile:

Relaxing stays awaits you here, which features a restaurant by its private beachfront and a first-rate spa. It has an Olympic-sized pool and free shuttle to Nusa Dua.
Within walking distance of Tanjung Benoa’s nightlife, This Resort and Spa is located a 20-minute drive from the Ngurah Rai International Airport.
Offering convenience and luxury, modern Balinese-style rooms feature well-designed wood furnishings and spacious interiors. They come with cable TV, free Wi-Fi and 24-hour butler service.
A range of water sports like diving and snorkeling can be enjoyed at this amazing resort. After a sun-filled day, relax with soothing massages at retreat's Spa.
The open-air restaurant offers an intimate dining experience by the beach. It serves a spread of international and local favourites.
  

Your internship at this welness hotel:

Your tasks in our Front Office (= Personalized retreat Department):
Personalized retreat Department :
General   :

  • Knowledge of the Resort information
  • Room and Villa lay out
  • Room and villa type and description
  • Travel Agents and Online Booking engine brief information and packages
  • Knowledge for the Resort facilities and services: 
  1. SPA operational
  2. Lounge services ad facilities
  3. Restaurant
  4. Pool Bar
  5. Guest activities
  6. Resort Host Services
  7. Excursions
Front Office Operational :       
Liaise with The Front Office Coordinator and GSA Supervisor for the operational of the Front Office Section: 
  • To ensure that there is no discrepancy for reservation correspondences.
  • Hotel Operating System ( Visual Hotel Program )
  • Guest Billing
  • Arrival Guest Ritual
  • Departure Guest Ritual
  • FO as source of information
Resort Host section : 
  • Resort Host description and responsibility
  • Scope of job of the Resort host
  • Resort host service concept
  • Resort host level of service
  • Preparing arrival room / villa
  • Servicing resident guest:
  1. Room and villa refreshment service
  2. Special request / guest preferences
  3. Guest inquiry 
  • Departure Ritual
Spa Section : 
  • Spa theme
  • product and facilities
  • Spa Menu
  • Spa Treatments and specialization
  • Spa special offer and discount

This internship is for at least 3 months.

For more information and to apply for this internship please click HERE 


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